Terms of service
Last updated: April 28, 2026
Overview
Welcome to Nova Haven. These Terms of Service (“Terms”) govern your use of our website and services.
Nova Haven is a brand operated by Bethany Anderson, based in the United Kingdom.
Our store is powered by Shopify, which enables us to provide our products and services to you.
By using our website or purchasing from us, you agree to these Terms and our Privacy Policy.
1. Eligibility
You must be at least 18 years old to use our services.
By placing an order, you confirm that the information you provide is accurate and complete.
2. Products
We aim to display our products as accurately as possible. However, colours and appearance may vary depending on your device.
We reserve the right to:
- Modify or discontinue products
- Limit quantities
- Update product descriptions at any time
3. Orders
When you place an order, you are making an offer to purchase.
We reserve the right to accept or decline any order. Orders are only confirmed once payment has been processed and you receive confirmation.
4. Pricing & Payment
Prices may change at any time.
All prices are shown at checkout and may not include:
- Shipping costs
- Taxes or import duties (for international orders)
We accept payments via Shopify Payments and PayPal.
5. Shipping & Delivery
Delivery times are estimates and not guaranteed.
We are not responsible for delays caused by carriers or external factors.
Risk of loss passes to you once your order has been delivered.
6. Returns & Refunds
All purchases are subject to our Returns & Refunds Policy [INSERT LINK].
7. Intellectual Property
All content on this website (including text, images, branding, and design) is owned by Nova Haven and protected by applicable intellectual property laws.
You may not copy, reproduce, or use our content without permission.
8. Third-Party Services
Our store is hosted by Shopify.
We are not responsible for third-party websites or services linked from our site.
9. Limitation of Liability
To the fullest extent permitted by law, Nova Haven is not liable for any indirect or consequential damages arising from your use of our services or products.
Nothing in these Terms excludes or limits your statutory rights under UK law.
10. Termination
We may suspend or terminate access to our services if you violate these Terms.
11. Governing Law
These Terms are governed by the laws of England and Wales.
12. Changes to These Terms
We may update these Terms at any time. Continued use of our website means you accept any changes.
13. Contact
If you have any questions, contact us at: